Workers do double the work thanks to disconnected technology


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New research by Templafy claims over a third, 37 percent, of UK employees do double the amount of work because their technology stack lacks useful integrations in its business enablement report. This leaves UK workers spending large amounts of time switching between applications, with over one in four, 27 percent, using six to ten different applications each week.

Working with so many applications leaves office workers overwhelmed and 29 percent feel frustrated from changing between so many tools. To tackle the issues of disconnected content and workflows, 60 percent of UK employees want technology that integrates into daily workflows and nearly two-thirds, 64 percent, wanting more user-friendly and intuitive platforms. Over half, 57 percent stated they wanted company-wide technology to solve the content challenges they face today.

Key to solving these challenges is ensuring the business enablement tech stack supports flexible working. While 85 percent of employees think the hybrid workplace will be successful if companies invest in technology to support it, over one third, 39 percent, still don’t believe their company has the right tech set up in place. To support the emerging hybrid workforce, UK employees’ concerns need to be addressed, as 31 percent are worried flexible working will negatively impact productivity and over a third, 35 percent are concerned collaborating with colleagues will be harder.

Businesses need to invest in additional training for tech tools to support flexible working, with one in four employees agreeing it’s a lot harder to learn and use a new technology tool in a remote environment.

Employers need to ensure they choose their business enablement technology stack wisely for company-wide adoption. Often the main reasons technology fails to be adopted are it doesn’t fit into workflows, 55 percent and there isn’t consistent, company-wide use, 55 percent. Tackling these prevalent workplace issues requires business enablement stacks, which will empower people to do better work more efficiently with apps and tech tools used daily.

“Finding the ideal technology setup to support the future of work will remain center stage for some time to come.”

Speaking about the report’s findings, Jesper Theill Eriksen, CEO of Templafy said: “The past year forced everyone to re-evaluate their digital transformation roadmap. Those who were lagging behind were pushed to condense years’ worth of work into just weeks. Others further ahead focused on optimising their now-dispersed teams. Amid this rapid change, there’s clearly an effort to figure out the right solution for these uncharted waters.

Now, as the vaccines are rolling out worldwide, the extremity of how we operated is coming to an end; but it’s extremely unlikely that we’ll go back to the way things were before. With that massive change came evidence that some new ways of working, for example, remote working, can be highly effective and that high-price office space rental may not be as necessary as we previously thought.

One thing is for certain: finding the ideal technology setup to support the future of work will remain center stage for some time to come. The first to discover the right way to have less software that does more to enable a unified, efficient, and perhaps most importantly -pleasant- working experience will be the ones who get to define the future of work.”

Image by Gerd Altmann



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